PREAT: Script for A Mini Role Play

 Supermarkets

Ana: Manager  

Nashla: Cashier   

Valentina: Complaining Girl 1       

Kat: Complaining Girl 2

*V and K enter the supermarket with some expired products. N notices their entrance. V and K reach the cashier’s place, ready to complain*

N: Hi! How can I help you?

V: Hi! We noticed that there are some expired products on the shelves. 

K: That is just really poor product management. You shouldn’t be selling expired products to the customers. 

N: Wait. What product is expired?

V: Oh, don’t you know?? Look at this… Does this look normal to you?

N: What? It’s just an ordinary yog- *Sees the terrible quality of the yogurt* OOOOH MY GOODNESS!!!!! MANAGER!!!!

*The manager comes in*

An: What happened?

K: Some of your products are expired, but they’re still on the shelves.

An: What? Let me see the expiration date....

*It’s actually expired. Nice*

An: Oh. I see. I deeply apologize for the inconvenience. We’ll try to fill our shelves with fresh and new products next time.

V: You better do that, otherwise we’ll sue you!

K: Thank you in advance for responding to our feedback.

An: You’re welcome!

*V and K throw the yogurt to the trash can and leave*

N: Well, that’s another encounter with one of them.

An: Man. People like them sure are a pain, but at least those two had some valid criticism. Most people like them don’t.

N: I guess you’re right…

An: Well, time to get back to work.

Step 11