HISTORY OF SALES
Questions 1- 3 are based on the following passage.
Everything Deming taught about quality relied on precise measurement. A famous maxim of his was, “You can’t improve what you don’t measure” (McCoy 1994). This resulted in a great deal of progress for Japan, and new technologies emerged from this pursuit of quality, one of which was “Just-in-Time Inventory.” Just-in-Time Inventory involves ordering the precise amount of inventory needed exactly at the time it is needed, thus eliminating surpluses of raw materials and inventory needed to “feed” production lines. The advantage of having very little inventory is that it allows firms to have less cash tied up in inventory and storage and to spend money on improvements that increase efficiency on the production line.
The author’s use of the word “feed” could be replace with
Abstain
Withhold
Sustain
Connect
Which of the following choices could be a reason why Deming’s theories were primarily first implemented in Japan?
By the time he concluded his business studies in Japan, he decided to move to the United States and share his developed technologies.
While on holiday in Japan, he became interested in the country’s growing economy.
Deming had a strong appreciation for Japan’s weather and civilizations, which led him to contemplate the idea of moving in while exercising his profession.
American industries were uninterested in Deming’s theories at that time, so Deming took his theories to Japan.
Based on the passage’s detailed description on the idea of emphasizing quality, which choice is most likely to be a Deming’s quote?
“People who aren’t use to quality always chase quantity”
“Quality is pride in workmanship”
“Get it girl”
“Quality is not an act, it is a habit“
Read carefully the following text and answer questions 4 - 5.
Sales are defined as the exchange of a commodity for money or the action of selling something. Thanks to supply and demand, market changes, consumer experiences and product reviews, many methodologies, ethics and business empires have risen and fallen throughout the history of sales. From door to door interactions to technological developments that link companies directly to their consumers, sales leads that connect businesses to their target markets have changed the way transactions are made today.
In 1752, Benjamin Franklin started one of America’s longest active insurance companies. During this period, subscription services were highly popular. As such, the insurance industry established its original model around a subscription-based service. A salesperson would visit your home, present a pitch, close the sale and make routine in person visits to collect the monthly subscription payments.
4. What can the reader infer from the reading?
Benjamin Franklin invented different methodologies to make the sales mechanism more diplomatic.
Sales history has undergone a variety of changes thanks to different processes and innovations.
Sales history shows how the world economy has evolved.
Thanks to modern business to business interactions, the modern day salesman has a variety of tools at their disposal.
5. What did Benjamin Franklin achieve in 1752?
He invented the odometer.
He invented a subscription-based service and made it the most popular model in that time period.
He started an insurance company, which became one of America’s longest active companies.
He made sales a worldwide business with his insurance company.
Examine the following picture:
6. What implied information could be inferred from the picture above
The CTO is the chief technology officer in charge of the company's research and development.
Together the members of the company, such as the CEO and the CTO, worked for years in order to develop digital strategies to face crises like the current pandemic.
In the 21st century it is important that companies have a transformation that helps them adapt and reach their customers more easily.
Companies had to resort to an action plan as a consequence of the global pandemic, thus changing the business model.
